In the latest update for Ok Alone we introduced new Dashboard views. There are now two options that allow you to choose how you view your Workers: Block View and Row View. These are shown by the two icons next …
Within the Ok Alone System there are three levels of Monitor. The levels limit what a Monitor sees or accesses on the Ok Alone dashboard. These depend on the level of access a Monitor needs to carry out their role. …
On the 1st of Septemeber, we rolled out some updates to the Ok Alone system. These are based on feature requests from customers and some improvements to make monitor’s worker management easier. Improved Group Management Within the Ok Alone system, …
Start and End shift reminders help workers manage their shifts when lone working. What are Start and End Shift Reminders Start Shift Reminder: A start shift reminder sends a worker an SMS, email, or makes a phone call to remind …
An Escalation Procedure is a set of step by step instructions a monitor needs to follow if a worker fails to check in or requests immediate help. Within the Ok Alone system there is a hierarchy of Escalation Procedures. What …
Within the Ok Alone system, you can create worker groups. We have changed the way worker groups are created to make it an easier, more streamlined process. Please follow these step by step instructions on how to create new groups …