Ok Alone takes privacy very seriously and the phone’s location is only monitored if the worker has Ok Alone open and a shift is running. The Ok Alone app uses GPS to get your current location so it can be used in case of emergency.
How does Location Monitoring Work?
When Ok Alone is installed the app will ask for permission to access your GPS location data. We ask that you allow the app access “Always” or “Allow all the time”. This means we can get your location when the app is in the background but you have an active shift running.
Note: Ok Alone does not collect your location when you are not working.
Workers have full control over their location settings – the permissions can be changed at any time – also the level of monitoring can be set within the app. As a monitor, you can see what settings the worker has chosen in the Dashboard.
How to Check your Location settings
- At the top left of the app home screen are three lines, this opens the menu options
- Click the Location button to open location settings
Underneath the Ok Alone logo, you will see a bar with four sections. The one highlighted is your current GPS setting.
What Setting should I use?
We recommend you keep your phone on GPS Normal, so your location is accurate in the case of an emergency. To select the mode you need, tap the name on the bar.
Tell more more about the 4 Options
The four options are:
GPS High – uses your phone’s GPS to provide continuous location data every 10 seconds. It is the most accurate setting. The data is collected even when no cell signal is available.
GPS Normal – uses your phone’s GPS to provide continuous location data to the system every 1-2 minutes. With this setting the battery use is minimised whilst still providing an accurate location in case of emergency.
Non GPS – updates your location at regular intervals. This setting maximises battery life whilst providing an approximate location. This should only be used if an accurate location is not required.
Off – this setting does not update your location at all and means that you could be vulnerable during an emergency.
