We’re excited to share that the updated OK Alone app and dashboard design is now live! Alongside the recent refresh of our website and branding, the app and dashboard now reflect our new, modern visual identity. You’ll notice a cleaner, …
In order to set up the initial link between your SPOT X with Ok Alone please follow this guide ( https://okalonedocs.com/spot-device/ ) and then return to this page. Welcome back! Now that your SPOT X is linked to the Ok Alone system you …
In order to set up the Data Push link between your SPOT G3 and Ok Alone please follow this guide https://okalonedocs.com/spot-device/ and then return to this page. Welcome back! Now that your SPOT G3 is linked to the Ok Alone …
A SPOT device can be linked to an Ok Alone account using SPOT’s Data Push feature. This allows users with a SPOT device to be able to add more information to their check-ins to the Ok Alone system with their …
Understand how Ok Alone is used on a typical work day by John, our friendly courier.
Watch this video to see how Ok Alone works. See both the smartphone app and cloud-based dashboard in action side-by-side. We will show how to activate the app, start a shift, get help, set up a high-risk check-in, and use …
The Ok Alone app comes with a default alarm -intending to get your attention. However you can also change the alarm to any other sound available on your phone. This video shows how to do this, please skip to 1:11
Ok Alone has introduced advanced settings account holders with workers and monitors throughout multiple countries or time zones. When to use Advanced Country Settings? This setting should be used if you have workers or monitors who are not in the …
Out of Hours Alerts service lets you choose the monitors that should be alerted if the alert occurs out of normal business hours.
Automatically alert you monitors in sequence. Ok Alone qill keep contacting them until a monitor accepts responsibilityfor the alert.
Our Out of Hours Alerts service lets you choose the monitors that should be alerted if the alert occurs out of normal business hours. Learn more about Out of Hours Alerts in this short video…
When installing the Ok Alone app we always recommend accepting the default permissions and settings to get the best performance and monitoring. Note: After changing any settings please restart the app and any shifts. If the settings are still not …
When installing the Ok Alone app on Android 11 we always recommend accepting the default permissions and settings to get the best performance and monitoring. Note: After changing any settings please restart the app and any shifts. If the settings …
When installing the Ok Alone app on Android 10 we always recommend accepting the default permissions and settings to get the best performance and monitoring. Note: After changing any settings please restart the app and any shifts. If the settings …
When installing the Ok Alone app on Android 9 we always recommend accepting the default permissions and settings to get the best performance and monitoring. Note: After changing any settings please restart the app and any shifts. If the settings …
When installing the Ok Alone app on Android 8 we always recommend accepting the default permissions and settings to get the best performance and monitoring. Note: After changing any settings please restart the app and any shifts. If the settings …
The Alert Loop is a series of steps that will be taken if an alert is triggered. Alerts that can trigger the Alert Loop to run include Help alerts, missed check ins, man/worker down alerts and high-risk check ins. How …
We’ve added what3words to our lone worker system to provide an alternative way of describing a worker’s last know location.
Ok Alone has partnered with what3words to provide worker locations in their 3 word format, for example ///limit.broom.flip What is what3words? When responding to incidents, knowing exactly where they are is key for us to respond quickly. The challenge is that …
Workers now have their own Awards Dashboard where they can see how well they are doing with lone working each month and view all their report cards and certificates. How to View the Awards Dashboard To see these, they need …
Here at Ok Alone, we have made some improvements to the Safety Awards program introducing Report Cards and Certificates. Report Cards Report Cards are a visual way for workers to see their achievements from each month and be inspired to do better. …
In the latest update for Ok Alone we introduced new Dashboard views. There are now two options that allow you to choose how you view your Workers: Block View and Row View. These are shown by the two icons next …
Within the Ok Alone System there are three levels of Monitor. The levels limit what a Monitor sees or accesses on the Ok Alone dashboard. These depend on the level of access a Monitor needs to carry out their role. …
On the 1st of Septemeber, we rolled out some updates to the Ok Alone system. These are based on feature requests from customers and some improvements to make monitor’s worker management easier. Improved Group Management Within the Ok Alone system, …
The data usage for the Ok Alone apps on iPhone and Android depends on the location setting that is chosen. Workers have the choice of choosing between 3 location settings on the App: GPS High – location update every 10 …
Start and End shift reminders help workers manage their shifts when lone working. What are Start and End Shift Reminders Start Shift Reminder: A start shift reminder sends a worker an SMS, email, or makes a phone call to remind …
An Escalation Procedure is a set of step by step instructions a monitor needs to follow if a worker fails to check in or requests immediate help. Within the Ok Alone system there is a hierarchy of Escalation Procedures. What …
Within the Ok Alone system, you can create worker groups. We have changed the way worker groups are created to make it an easier, more streamlined process. Please follow these step by step instructions on how to create new groups …
Having a lone worker monitoring system is vital for protecting staff. GPS location data received from mobile phones helps to find workers in emergencies. The data, which is updated every 2 seconds to 2 minutes, gives the last known location …
There is now a desktop version of Ok Alone available. Perfect for desk based lone workers who need lone worker protection.
There are two main roles in the Ok Alone universe, the Worker and the Monitor. Both have access to their own specific areas. The workers use the app and the monitors use the dashboard. Workers do not have access to …
As a Monitor, you will receive missed check-in or help alerts. You could be contacted by email, SMS/text, phone call or WhatsApp. Here are step by step procedures to follow to ensure your workers get the help they need. Email …
Live Monitoring Sometimes worker’s shifts occur outside of standard working hours. Live monitoring ensures someone is always available if workers need assistance. Live monitoring is available 24 hours a day, 7 days a week, 365 days a year Completely flexible …
We love hearing stories about our customers and how our system has helped them. Recently we heard the best story yet, our system saved somebody’s life! This is why we developed Ok Alone, so to say we were excited to …
Well, first off and most importantly, this system could literally save your life (see Annual Party case study). Secondly the Ok Alone lone worker solution helps you stay safe and allows you to log your safe practises and compete with colleagues and …
In a major long-term study, companies that had the best corporate cultures, that encouraged all-around leadership initiatives and that highly appreciated their employees, customers and owners grew 682 percent in revenue.¹ During the same period of evaluation — 11 years — companies without a thriving company …
Get monitor and worker notifications through WhatsApp when working alone. The system is available to use all over the world.
Now when you get an sms message Ok Alone has added a handy link to take you straight to your dashboard!
