Setting up a SPOT X with Ok Alone

spot x

In order to set up the initial link between your SPOT X with Ok Alone please follow this guide ( https://okalonedocs.com/spot-device/ ) and then return to this page. Welcome back! Now that your SPOT X is linked to the Ok Alone system you …

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Setting up a SPOT G3 with Ok Alone

spot g3

In order to set up the Data Push link between your SPOT G3 and Ok Alone please follow this guide https://okalonedocs.com/spot-device/ and then return to this page. Welcome back! Now that your SPOT G3 is linked to the Ok Alone …

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Change your Alarm on Android App

The Ok Alone app comes with a default alarm -intending to get your attention. However you can also change the alarm to any other sound available on your phone. This video shows how to do this, please skip to 1:11

Advanced Country & Time zone Settings

Ok Alone has introduced advanced settings account holders with workers and monitors throughout multiple countries or time zones. When to use Advanced Country Settings? This setting should be used if you have workers or monitors who are not in the …

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Out of Hours Alerts

Out of Hours Alerts service lets you choose the monitors that should be alerted if the alert occurs out of normal business hours.

Introducing Alert Loops

Automatically alert you monitors in sequence. Ok Alone qill keep contacting them until a monitor accepts responsibilityfor the alert.

Out of Hours Alerts

Our Out of Hours Alerts service lets you choose the monitors that should be alerted if the alert occurs out of normal business hours. Learn more about Out of Hours Alerts in this short video…

iPhone App Settings and Permissions

When installing the Ok Alone app we always recommend accepting the default permissions and settings to get the best performance and monitoring. Note: After changing any settings please restart the app and any shifts. If the settings are still not …

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Android 11 App Settings and Permissions

When installing the Ok Alone app on Android 11 we always recommend accepting the default permissions and settings to get the best performance and monitoring. Note: After changing any settings please restart the app and any shifts. If the settings …

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Android 10 App Settings and Permissions

When installing the Ok Alone app on Android 10 we always recommend accepting the default permissions and settings to get the best performance and monitoring. Note: After changing any settings please restart the app and any shifts. If the settings …

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Android 9 App Settings and Permissions

When installing the Ok Alone app on Android 9 we always recommend accepting the default permissions and settings to get the best performance and monitoring. Note: After changing any settings please restart the app and any shifts. If the settings …

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Android 8 App Settings and Permissions

When installing the Ok Alone app on Android 8 we always recommend accepting the default permissions and settings to get the best performance and monitoring. Note: After changing any settings please restart the app and any shifts. If the settings …

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Alert Loops

Alert loops in Ok Alonw

The Alert Loop is a series of steps that will be taken if an alert is triggered. Alerts that can trigger the Alert Loop to run include Help alerts, missed check ins, man/worker down alerts and high-risk check ins. How …

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Using what3words to Locate your Lone Workers

Ok Alone has partnered with what3words to provide worker locations in their 3 word format, for example ///limit.broom.flip What is what3words? When responding to incidents, knowing exactly where they are is key for us to respond quickly. The challenge is that …

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Worker Safety Awards Dashboard

Workers now have their own Awards Dashboard where they can see how well they are doing with lone working each month and view all their report cards and certificates. How to View the Awards Dashboard To see these, they need …

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Introducing Safety Award Certificates and Report Cards

Here at Ok Alone, we have made some improvements to the Safety Awards program introducing Report Cards and Certificates. Report Cards Report Cards are a visual way for workers to see their achievements from each month and be inspired to do better.  …

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Monitor Access Levels

Within the Ok Alone System there are three levels of Monitor. The levels limit what a Monitor sees or accesses on the Ok Alone dashboard. These depend on the level of access a Monitor needs to carry out their role. …

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Ok Alone Updates for September 2020

Group Management info

On the 1st of Septemeber, we rolled out some updates to the Ok Alone system. These are based on feature requests from customers and some improvements to make monitor’s worker management easier. Improved Group Management Within the Ok Alone system, …

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Data Usage for Ok Alone Apps

The data usage for the Ok Alone apps on iPhone and Android depends on the location setting that is chosen. Workers have the choice of choosing between 3 location settings on the App: GPS High – location update every 10 …

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Start and End Shift Reminders

Start and End shift reminders help workers manage their shifts when lone working. What are Start and End Shift Reminders Start Shift Reminder: A start shift reminder sends a worker an SMS, email, or makes a phone call to remind …

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Setting up a Group Escalation Procedure

Group escalation

An Escalation Procedure is a set of step by step instructions a monitor needs to follow if a worker fails to check in or requests immediate help. Within the Ok Alone system there is a hierarchy of Escalation Procedures. What …

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Instructions for Creating Worker Groups

Within the Ok Alone system, you can create worker groups. We have changed the way worker groups are created to make it an easier, more streamlined process. Please follow these step by step instructions on how to create new groups …

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Get More Precise Lone Worker Locations with Beacons

Having a lone worker monitoring system is vital for protecting staff. GPS location data received from mobile phones helps to find workers in emergencies. The data, which is updated every 2 seconds to 2 minutes, gives the last known location …

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Windows/Web App for Workers

There is now a desktop version of Ok Alone available. Perfect for desk based lone workers who need lone worker protection.

How to Set up Extended Privacy for Monitors

There are two main roles in the Ok Alone universe, the Worker and the Monitor. Both have access to their own specific areas. The workers use the app and the monitors use the dashboard. Workers do not have access to …

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Live Monitoring and SMS/Call Plan Explained

Live Monitoring Sometimes worker’s shifts occur outside of standard working hours. Live monitoring ensures someone is always available if workers need assistance. Live monitoring is available 24 hours a day, 7 days a week, 365 days a year Completely flexible …

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Annual Party Case Study

We love hearing stories about our customers and how our system has helped them. Recently we heard the best story yet, our system saved somebody’s life! This is why we developed Ok Alone, so to say we were excited to …

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Safety Awards, What’s In It For Me?

Well, first off and most importantly, this system could literally save your life (see Annual Party case study). Secondly the Ok Alone lone worker solution helps you stay safe and allows you to log your safe practises and compete with colleagues and …

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Safety Awards, What Does my Business Get Out of it?

In a major long-term study, companies that had the best corporate cultures, that encouraged all-around leadership initiatives and that highly appreciated their employees, customers and owners grew 682 percent in revenue.¹ During the same period of evaluation — 11 years — companies without a thriving company …

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