Sometimes when you receive a help request or a missed check-in you aren’t at your computer.
Now when you get an sms message Ok Alone has added a handy link to take you straight to your dashboard!
You will receive an sms to tell you who has either missed a check-in or asked for help, and the time the request was made. Beneath that message is now a link you can click that opens your dashboard and allows you to see your workers profile and escalation procedure on your phone.