Get Alerts in a Microsoft Teams Channel

Ok Alone can send an Alert Notification to a Teams Channel. In order to do this the Channel Webhook URL must be added to the Monitor who should be receiving the Alert. Getting a Teams Channel Webhook URL A Teams …

Read more

Update Multiple Workers and Monitors

Workers and monitors can be updated from an Excel file. However, we recommend using the following steps for it to work correctly. Step 1: Download the Workers/Monitors Excel FileStep 2: Add the Names of Your Existing Workers/MonitorsStep 3: Verify Updated …

Read more

Do Not Disturb iPhone Settings with Ok Alone

As of iOS 15, iPhones have a Do Not Disturb setting. This feature is very useful in cases where general notifications are unwanted but certain apps still need to be heard. By using Do Not Disturb with Ok Alone, most …

Read more

How to receive Desktop Help Alerts

If a monitor is primarily working from their desktop and needs to see and hear Help Alert notifications on their screen they need to allow certain notification permissions for the Ok Alone Dashboard. Browser Permissions First, notification permissions will need …

Read more

Use a ZOLEO device with Ok Alone

This document explains how to use a ZOLEO device with Ok Alone. Introduction to Ok Alone and ZOLEO Ok Alone strives to be able to help keep workers safe in all circumstances, including when lone workers are in areas without …

Read more

SPOT Device Help

Ok Alone has helpful documentation about setting up SPOT devices to work with Ok Alone. Set up a SPOT X with Ok Alone Set up a SPOT G3 with Ok Alone Link SPOT to Ok Alone with SPOT’s Data Push …

Read more

Using a Satellite Device with Ok Alone

In addition to our apps (mobile/web/dashboard), workers can also access the Ok Alone system via phonecalls or SMS messages. Satellite devices that send SMS either via a cellular network or via satellite are able to help keep your staff safe …

Read more

Setup an iHelp Mini Device

How to setup your iHelp Mini device for use with Ok Alone. An iHelp Mini device can be used with the Ok Alone system to make a Help Request but first it needs to be connected to our system. You …

Read more

Automatically End Worker Shifts

The new Auto End Shifts feature allows for all active worker shifts to be ended at a selected time. This feature started as a request from one of our customers who was able to account for the whereabouts of all …

Read more

Do Not Disturb Android Settings with Ok Alone

Most Android phones have a Do Not Disturb setting. This feature is very useful in cases where general notifications are unwanted but certain apps still need to be heard. By using Do Not Disturb with Ok Alone, most notifications can …

Read more

Reports

A number of different Reports are available for users who wish to gather data about how the Ok Alone System is being used. Many Reports can be filtered by date, monitor, and/or group. Reports are also available to be scheduled …

Read more

Delete Workers

Batch Deleting Workers from your Ok Alone account Ok Alone has the ability to delete multiple workers at a time from your Ok Alone account. This can be useful for users that add many workers seasonally and need to remove …

Read more

Feature Management

Your Ok Alone Features Ok Alone has many features that are available to users. Some of these features can add complexity to the dashboard and may not be needed for all teams. When a new account is set up on …

Read more

Mass Notifications to Workers and/or Monitors

send a message to workers

Sometimes it is necessary to send out a mass notification to all of your workers and/or monitors. How to Enable the Mass Notification System To enable this feature head to the Extra Features page under Settings and select Mass Notifications …

Read more

Scheduled Delivery of Reports

get reports via excel

For those who need Worker Reports regularly delivered, an exported spreadsheet can be scheduled to be sent to a monitor or multiple monitors.

Connect Worker Actions from Ok Alone to Zapier

Zapier Logo

Lone Worker by Ok Alone Zapier Integration The Zapier platform allows connections to be made between applications with no coding required. An application develops an integration with Zapier and allows users to create ‘Zaps’. Zaps are specific trigger->action connections that …

Read more

Get More Precise Lone Worker Locations with Beacons

Having a lone worker monitoring system is vital for protecting staff. GPS location data received from mobile phones helps to find workers in emergencies. The data, which is updated every 2 seconds to 2 minutes, gives the last known location …

Read more

Windows/Web App for Workers

There is now a desktop version of Ok Alone available. Perfect for desk based lone workers who need lone worker protection.

Live Monitoring and SMS/Call Plan Explained

Live Monitoring Sometimes worker’s shifts occur outside of standard working hours. Live monitoring ensures someone is always available if workers need assistance. Live monitoring is available 24 hours a day, 7 days a week, 365 days a year Completely flexible …

Read more

Annual Party Case Study

We love hearing stories about our customers and how our system has helped them. Recently we heard the best story yet, our system saved somebody’s life! This is why we developed Ok Alone, so to say we were excited to …

Read more

Safety Awards, What’s In It For Me?

Well, first off and most importantly, this system could literally save your life (see Annual Party case study). Secondly the Ok Alone lone worker solution helps you stay safe and allows you to log your safe practises and compete with colleagues and …

Read more

Safety Awards, What Does my Business Get Out of it?

In a major long-term study, companies that had the best corporate cultures, that encouraged all-around leadership initiatives and that highly appreciated their employees, customers and owners grew 682 percent in revenue.¹ During the same period of evaluation — 11 years — companies without a thriving company …

Read more

What is Live Monitoring?

There are times when you don’t have anyone available to monitor the safety of your team. Everyone is busy doing their own job and remembering to call or check-in with people can be difficult. If you do have someone who …

Read more

What is a ‘Monitor’?

When using the Ok Alone lone worker solution you will see the word ‘Monitor’ throughout the website, but what does that actually mean? A monitor is the person who is contacted if a worker doesn’t check in on time or …

Read more

Understanding a Pricing Plan

Subscriptions to the Ok Alone system are within the budget of even the most cost conscious organisations. With no set-up fees or long term contracts, you can be quickly up and running for as little as $8/£7 per person per …

Read more

Working from Home with Amazon Alexa & Echo Devices

What is Alexa? Alexa is a cloud-based voice service from Amazon. Alexa is the brain behind Amazon Echo and other Alexa-enabled devices. Using Alexa is as simple as asking a question—just ask, and Alexa will respond instantly. Meet Alexa View our …

Read more

Frequently Asked Questions

What are Workers and Monitors? Do I have to watch a screen all day if I’m a Monitor? Monitors have access to a webpage that gives them the latest information about their team.  However, there are many good reasons for …

Read more