Our Monitoring Center service delivers immediate emergency assistance directly to your pinpoint location across the US and Canada, ensuring rapid and reliable support when it matters most.
Our professionally trained agents are equipped to react quickly and calmly in any crisis, providing customized help based on your unique escalation plans. Whether you’re safeguarding lone workers or an entire workforce, our monitoring service is your trusted partner in safety.
- Immediate emergency help directly to your pinpoint location, across US & Canada.
- Professionally trained agents who know how to react quickly and calmly in a crisis.
- Customized help based on your unique escalation plans.
Streamlined Incident Response
We are a TMA Five Diamond Monitoring Center
Getting help fast relies on us contacting emergency services directly. Being a TMA Five Diamond Monitoring Center makes that possible.
Five Diamond Points of Excellence. We have a commitment to:
- The highest levels of customer service.
- Having 100% of our operators certified to TMA standards.
- Raising industry standards through participating in TMA activities.
- Exceeding quality criteria and nationally recognized testing standards.
- Reducing false dispatches through effective triage of emergency calls.
24/7 Emergency service response
Whether facing medical emergencies, accidents, or unforeseen incidents, knowing help is available around the clock can be a lifesaver.
Our 24/7 emergency response service offers peace of mind and rapid assistance during critical situations.
Fully trained professsionals
Engaging with trained professionals ensures a top-level service. This boosts safety for lone workers and fosters confidence in our services. Their expertise guarantees efficient handling of situations, providing accurate guidance and swift responses.
Quicker help than calling 911
Our safety monitoring app offers faster assistance than dialing 911. This saves critical time during emergencies. This can make a significant difference in ensuring the safety and well-being of workers , potentially preventing further harm or escalating situations.
Guaranteed response
SOS Alarms are responded to immediately, removing the need for your managers to be available 24/7 to receive emergency alerts.
No reliance on your team
Our professionals will handle emergency alarms, so that your team don’t need to be on high-alert 24/7. Reduce the pressure and time of monitoring all alarms and responding in an emergency.
Incident report management
All calls are recorded and available in our portal, giving you everything you need to effectively report on incidents. Updates from the intitial call to the point of resolution are recorded in the Avantguard portal and available to you.
