Get Alerts in a Microsoft Teams Channel

Ok Alone can send an Alert Notification to a Teams Channel. In order to do this the Channel Webhook URL must be added to the Monitor who should be receiving the Alert. Getting a Teams Channel Webhook URL A Teams …

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Update Multiple Workers and Monitors

Workers and monitors can be updated from an Excel file. However, we recommend using the following steps for it to work correctly. Step 1: Download the Workers/Monitors Excel FileStep 2: Add the Names of Your Existing Workers/MonitorsStep 3: Verify Updated …

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Understand how Ok Alone uses App Data

Ok Alone is committed to protecting your privacy and ensuring your data is handled securely. This page outlines how the Ok Alone app uses and manages your data to provide a safe and efficient lone worker monitoring service. Data Collection …

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Switching a ZOLEO device between Workers

This feature is currently in a beta test. Please email us at info@okalone.net in order to request access to this feature. This document explains how to switch a ZOLEO device between workers with Ok Alone. How workers use their ZOLEO …

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Do Not Disturb iPhone Settings with Ok Alone

As of iOS 15, iPhones have a Do Not Disturb setting. This feature is very useful in cases where general notifications are unwanted but certain apps still need to be heard. By using Do Not Disturb with Ok Alone, most …

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How to receive Desktop Help Alerts

If a monitor is primarily working from their desktop and needs to see and hear Help Alert notifications on their screen they need to allow certain notification permissions for the Ok Alone Dashboard. Browser Permissions First, notification permissions will need …

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Use a ZOLEO device with Ok Alone

This document explains how to use a ZOLEO device with Ok Alone. Introduction to Ok Alone and ZOLEO Ok Alone strives to be able to help keep workers safe in all circumstances, including when lone workers are in areas without …

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Flexible Grace Period/Alert Delays

For Man/Worker Down and High Risk Check-ins, a longer alert delay, or grace period, could potentially reduce the safety of a worker by increasing the time they wait for assistance. What are Flexible Alert Delays With Flexible Alert Delays, there …

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Action Notices

Action Notices are notifications sent to designated monitors when workers perform certain actions. Unlike urgent alerts, which indicate emergencies or critical issues, Action Notices provide updates on routine activities and status changes. Why Use Action Notices? By keeping monitors informed …

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Get an Automated SMS Status Confirmation

Workers can update their Ok Alone status by sending an SMS. This is useful if they have an older phone, or satellite phone or if there is no wifi or data for the app to use. Using SMS workers can …

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SPOT Device Help

Ok Alone has helpful documentation about setting up SPOT devices to work with Ok Alone. Set up a SPOT X with Ok Alone Set up a SPOT G3 with Ok Alone Link SPOT to Ok Alone with SPOT’s Data Push …

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Envoi d’une alerte d’aide

Si vous vous trouvez dans une situation où vous avez besoin que quelqu’un vienne vous aider ou vous appelle immédiatement, Ok Alone a une fonction d’aide qui le rend rapide et facile. Il existe trois options pour demander de l’aide …

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How to Update Worker Status via SMS

Workers can update their Ok Alone status by sending an SMS. This is useful if they have an older phone, or satellite phone or if there is no wifi or data for the app to use. Using SMS workers can …

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The Learning Center

Understanding something new, especially something as critical as a lone worker system, can be challenging. That’s why at Ok Alone we decided to simplify things a bit for you and your team. Enter our Learning Center – your one-stop source …

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Using a Satellite Device with Ok Alone

In addition to our apps (mobile/web/dashboard), workers can also access the Ok Alone system via phonecalls or SMS messages. Satellite devices that send SMS either via a cellular network or via satellite are able to help keep your staff safe …

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French Landing Page

Tous à bord ! Nouveau sur Ok Alone ? Voici quelques articles et vidéos qui vous seront utiles. Comment les moniteurs utilisent Ok Alone Fichier de Téléchargement Qu’est-ce qu’un “Moniteur” ? Moniteur le délai d’alerte – période de grâce Comment répondre à une …

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Man Down Settings Report

This report shows a list of workers’ current man down settings and any changes to man down settings performed in the Ok Alone app. How to View the Report Click Reports under the Reports & Logs On the Reports home …

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Understanding GPS and Location in OK Alone

When you are installing the Ok Alone app, in order to get the best protection, it is essential workers choose the correct location settings. This page explains the different options and the settings we recommend. Phone Settings and Permissions on …

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Setup an iHelp Mini Device

How to setup your iHelp Mini device for use with Ok Alone. An iHelp Mini device can be used with the Ok Alone system to make a Help Request but first it needs to be connected to our system. You …

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Cómo los trabajadores solitarios usan Ok Alone

Siempre estamos buscando mejores formas de explicar cómo funciona Ok Alone. Siempre hemos tenido como objetivo mantener nuestro sistema simple de entender y operar. Esta imagen muestra cómo los trabajadores solitarios utilizan el sistema Ok Alone. Con el sistema Ok …

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Rastreamento de veículos e modo de operação

Os dispositivos dos veículos em Geotab podem ser vinculados as contas dos motoristas. Isto significa que a localização do veículo é atualizada em caso de alerta de emergência. Vincular um veículo corretamente também significa que o modo de condução pode …

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Envio de um pedido de ajuda

Se você está em uma situação na qual necessita ajuda, chame imediatamente, OK Alone tem uma função de ajuda que pode acessar rápido e facilmente. Existe três opções para solicitar ajuda:  pelo aplicativo, SMS ou por chamada telefônica. Você pode …

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Período de atraso do monitor – Período de tolerância

O período de tolerância, também conhecido como período de atraso de alerta do monitor se refere ao tempo estabelecido entre um trabalhador que perde seu registro até quando seu monitor recebe um alerta. O sistema está configurado desta maneira para proporcionar …

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Como adicionar o Add-In ao meu myGeotab

Estes são os passos para adicionar OK Alone a sua conta myGeotab 1) Inicie sua sessão no myGeotab como usuário administrador ou uma conta com permissão para instalar Add-Ins e criar usuário 2) Vá para Configurações/ Sistema/ Configuração de sistema …

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O que é um “Monitor”?

Quando você utilizar o aplicativo para trabalhadores solitários de OK Alone, verá a palavra monitor em todo lugar, mas o que significa isso realmente? O monitor é a pessoa com quem se comunica se um trabalhador precisar de ajuda. Para cada trabalhador …

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Como os motoristas usam o modo de condução

O modo de direção é um recurso do Ok Alone que grava automaticamente alguém se estiver dirigindo. Isso significa que eles não serão incomodados enquanto dirigem e não terão que responder a nenhum alerta em seu telefone. Como definir o …

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Portuguese Landing Page

Todos a bordo! Novo no Ok Alone e Geotab? Aqui estão alguns artigos e vídeos que você achará úteis. Ok Alone & Geotab Introdução Ok Alone – Geotab – Folheto Artigos úteis para novos usuários Como adicionar o Add-In ao …

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Spanish Landing Page

¡Todos a bordo! ¿Nuevo en Ok Alone y Geotab? Aquí hay algunos artículos y videos que encontrará útiles. Ok Alone y Geotab Introducción Ok Alone – Geotab – Folleto Artículos útiles para nuevos usuarios Cómo agregar el Add-In Ok Alone …

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Automatically End Worker Shifts

The new Auto End Shifts feature allows for all active worker shifts to be ended at a selected time. This feature started as a request from one of our customers who was able to account for the whereabouts of all …

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App Location Settings Report

This report shows a list of workers and the current location settings in their app. How to View the Report Click Reports under the Reports & Logs On the Reports home page there are two columns for Worker Reports and …

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Task Bar Help Button

Help Button Desktop Icon

Help Button is an easy-to-access and discreet help button that is available in the taskbar. It can be pressed at any time to quickly get help and you will be notified when help is on it’s way. Install the Help …

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Cómo utilizan los conductores el modo de conducción

El modo de conducción es una característica de Ok Alone que registrará automáticamente a alguien si está conduciendo. Esto significa que no serán molestados mientras conducen y no tendrán que responder a ninguna alerta en su teléfono. Cómo configurar el …

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Vinculación de vehículos y modo de conducción

Los dispositivos de vehículos en Geotab se pueden vincular a las cuentas de los conductores. Esto significa que la ubicación del vehículo se puede utilizar en caso de alerta o emergencia. Vincular un vehículo correctamente también significa que el modo …

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¿Qué es un ‘Monitor’?

Cuando utilice la solución para trabajadores solitarios de Ok Alone, verá la palabra “Monitor” en todo el sitio web, pero ¿qué significa eso realmente? Un monitor es la persona con la que se contacta si un trabajador no se presenta …

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Cómo agregar el Add-In Ok Alone a myGeotab

Estos son los pasos para agregar Ok Alone a su cuenta myGeotab. 1) Inicie sesión en myGeotab como usuario administrador o una cuenta con permisos para instalar Add-Ins y crear usuarios 2) Vaya a Administración >> Sistema >> Configuración del …

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